Privacy Policy

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Data Protection

We care

The Audiocation GmbH take the protection of your data very seriously. In addition to the use of security experts and the operation of our servers in a strongly secured (german) data center, we also train our internal employees regularly in matters of IT security and data protection. We have also compiled an overview on this page for you, how we handle your data, what we store and for what purposes. If you have a question, please do not hesitate to contact us!

Visit our website

When you visit our website, we store your IP address, the website from which you came to our site, the visited sub-pages on our website as well as the date and duration of your visit as part of IT operations.

We use Google Analytics, a web analytics service from Google Inc. (“Google”) to continuously improve structure and content. Google Analytics uses so-called “cookies”, text files that are stored on your computer and which allow you to analyze the use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

We would point out that on this website Google Analytics was extended to the code „anonymizeIP” in order to ensure an anonymous collection of IP-addresses (so-called IP-masking). This shall be reduced within the member states of the European Union or in other States parties to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services related to the use of the website and the Internet With the website operator.

Some additional data we upload on this website from Google to link any course order with our Google ads.

You can prevent the storage of cookies by a corresponding setting of your browser software (disabling so-called third party Cookies); However, we would point out that in this case you may not be able to use all functions of this website in full. You can also prevent Google from capturing the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by using the following link https://tools.google.com/dlpage/gaoptout?hl=de download and install the available browser plugin. For more information about terms of use and privacy, see https://www.google.com/analytics/terms/ or https://policies.google.com/?hl=en.

Regardless of the analysis functions, some cookies (e.g. PHPSESSID, Authchallenge, Testthecookie) are essential for the use of our website and the learning platform. Without these cookies, the learning platform is in particular not usable for you. Your consent to use will be assumed with the registration and use of the learning platform.

Handling your data at and after contract conclusion

At the conclusion of a contract, personal data of the participant (name, address and bank details or credit card data) are transmitted via a 256-bit secure SSL encryption to Audiocation GmbH. In addition, when using the online learning platform and the practice environment, both the learning progress and data related to the submission of tasks are stored. We need this information to be able to provide you with a certificate of completion at the end of the course.

If you take advantage of a promotion, a discount or a full payment of a course via an external (e.g. employment agency), we will save the necessary supporting evidence.

We give you a lifelong access to the course contents so that you can look up something at any time. In order to provide you with this access and to assist you with any queries, we will store your customer data even after your course has been completed. The management of our customer data and emails is done in a CRM system that is hosted by a third party provider. With this provider there is an agreement for the secure processing of the data in accordance with the legal regulations.

Depending on the needs and the course, we hire external instructors to assist us in correcting the submitted tasks and in technical support. This order is carried out in accordance with the strict quality standards of Audiocation GmbH.

Should isolated customers also come into arrears after a reminder, we reserve the right to pass on the required contractual and communication data for processing to an external debt collection company. The processing and storage of the aforementioned data is carried out according to the legal provisions of the Federal Data Protection Act (BDSG), the EU Privacy Policy regulation (EU-DSGVO) and the Teleservices (TDDSG). The data is not passed on to third parties, with the exception of the companies involved in the contract processing.

The participant has the right to receive free information about the data stored on his person. The participant has the right to revoke the consent to the storage of the data at any time with effect for the future. In all cases, a short written information is sufficient for us.