FAQ

Quick answers to our most frequently asked questions (FAQ).

Registration

When do the courses start?

Courses start at the 1st of each month.

Course registration

You can register for a course online or by e-mail. After your registration, you will receive your access data by e-mail.

Access to the course is activated on the 1st of the following month.

Is there a waiting list?

As the number of students per course is limited, we cannot guarantee that there is still a place available in case of last-minute registrations. If a course is already fully booked, we will be happy to reserve a place for you in the following month’s course.

Problems with the registration?

Due to the many different web browsers and operating systems, there may be problems when filling out the form.

To avoid problems registering, we recommend you use Chrome, Firefox, Safari. If you have any questions on the registration, feel free to contact our support team.

I haven’t received my registration notification e-mail. What can I do?

If you haven’t received your registration e-mail, it may be in the bulk/spam folder of your e-mail account. Please check this folder first. If you don’t receive an e-mail from us within 24 hours, please contact our support team.

Course

How are the courses structured?

Every module, we will provide you with a learning module containing theory and practice material.

You will find the material in your online studio.

• You will study on the basis of the course material and complete the respective tasks.

• Once you have completed an exercise or a task, you will send it to your lecturer for review. Your lecturer will evaluate your exercises and tasks and send you comprehensive feedback.

• If you have questions on the course structure, the course content or the topic covered, feel free to contact your coach.

• Upon successful completion of the course, you will receive the OfG certificate.

Is it possible to extend the duration of a course?

The training duration depends on your personal learning progress. We generally recommend one module per month.

You can extend the duration of any course with a duration of 6 months or more by 50% of the original duration for free.

Is it possible to shorten the duration of a course?

Yes! You can also complete your OfG course faster than normal. To do this, you can have the individual course modules enabled separately, so you can proceed at your own pace. Please note that when a course module is enabled you also receive the corresponding invoice. So there is no change in the overall cost of the course.

How much time will I spend on one course?

Depending on your level of knowledge, we recommend you allow 5-10 hours per week for the course.

Learning material

All of our course material is available online. All files you need to fulfill the tasks are available for download.

Payment

How much is a course at the OfG?

The individual courses cost 249 USD per module.

This price includes all services (course material, feedback on your submitted tasks, support, exams etc.). There will be no additional costs apart from the usual costs arising from the use of means of communication (telephone, internet).

What are my payment options?

1. Payment by credit card

After registration, we will debit the course fee monthly from your credit card.

2. Payment by Paypal

You can pay the whole fee via PayPal.

Graduation and safety

Your graduation certificate

Once you have successfully completed your course, you will receive your graduation certificate. The certificate contains a detailed list of the skills and competencies you have obtained at the OfG.

Web-certificate

In addition to the regular certificate, you will receive an »OfG Web-Certificate« for the course you successfully attended. You can integrate this certificate into your website and CV or use it as an e-mail signature.

Fair and state-approved contractual terms

The OfG is a registered distance learning school and is subject to the German Distance Learning Protection Act, providing fair and transparent contractual terms in accordance with the ZFU (German national agency for distance learning).

Cancellation and withdrawal

You can withdraw from the contract up to 14 days after activation of the first learning unit. To exercise your right to withdraw from the contract, simply send an e-mail to our support team. Already-paid fees will then be reimbursed.

Data protection

The OfG takes the protection of your personal data very seriously. We do not pass on personal information from our students to third parties. Your data will solely be used for internal assessment and will remain anonymous. You can change the public data in your profile at any time.